This policy explains what information PayMyDoctor Online collects when you visit the site or use the contact form, how we use it, and the choices you have. We are an independent informational website. We do not process payments and we do not ask for patient or payment information.
Last updated: [add date]
The short version
We collect only what is needed to run a small informational website and to reply to messages. We do not sell personal information. Please do not send us account numbers, medical records, card details or Social Security numbers.
Information we collect
- Contact form information. Your name, email address, the topic you choose and the message you write.
- Log information. Our hosting systems may record your IP address, browser type, device type, pages viewed and the time of your visit.
- Cookies and similar technologies. Small files or identifiers that help the site work and, if enabled, help us understand how it is used.
- Analytics information. If we use an analytics tool, it may collect information about pages visited and how visitors move through the site.
- Advertising information. If we ever show ads, advertising partners may use cookies or similar tools to deliver and measure them.
Forms
When you send a message through our contact form, we use the details you provide to read and reply to your message and to keep a record of corrections. Our form is not designed to receive sensitive information. If it detects something that looks like a card or Social Security number, it asks you to remove it. If you send sensitive information anyway, tell us and we will delete it.
Cookies
Cookies are small files stored in your browser. Some are necessary for the site to function. Others, if we use them, remember preferences or measure traffic. You can block or delete cookies in your browser settings. Some features may not work as expected if you do.
Analytics
We may use an analytics service to understand which guides are read and where readers get stuck, so we can improve them. Analytics provider: [add provider if used]. We will list any analytics tool we use here.
Advertising
We do not currently show advertising. [Edit before publishing if this changes.] If we do, we will describe the advertising partners and any affiliate relationships on this page and on the pages where they appear.
How we use information
- To operate, secure and improve the website
- To reply to messages, corrections and suggestions
- To understand which content is useful
- To detect and prevent spam or abuse
- To comply with legal obligations
Third-party services
Websites commonly rely on outside services for hosting, security, email delivery and, sometimes, analytics. These services may receive limited technical information from your browser. We choose services carefully, but we do not control how they operate.
Data sharing
We do not sell personal information. We may share information with service providers who help us run the website, when required by law, or to protect our rights, our users or the public.
Storage, security and retention
We use reasonable measures to protect the information we hold, but no website or transmission method is completely secure. We keep contact messages only as long as we need them to reply and to keep a sensible record of corrections. Technical logs are normally kept for a limited time for security and troubleshooting. If you ask us to delete something, we will do so unless the law requires us to keep it.
Your choices and rights
You can ask what personal information of yours we hold, ask us to correct it or ask us to delete it. Depending on where you live, you may have additional rights under local law. We will respond as the law requires. To make a request, use our contact page.
Children’s privacy
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has sent us information, please contact us and we will delete it.
External websites
Our guides link to other websites, including government sites and payment portals. Those sites have their own privacy practices, and we are not responsible for them. Read their policies before sharing information, and make sure you reached a payment site from your provider’s statement.
Changes to this policy
We may update this policy from time to time. When we make a meaningful change, we will update the date at the top of the page.
Contact
Questions about this policy can be sent through our contact page.